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March 26, 2018

There are a lot of Professional Services Automation (PSA) tools out there, and a lot of them do a very good job for what your service delivery needs are. A common drawback that a lot of full-blown PSA’s have is the ability to track the low-level, men...

March 20, 2018

For delivery-focused organizations, how your teams – both functional and project – are structured can pave the way to success or misery. There is no one-size-fits-all answer as there are benefits and drawbacks to both approaches. To schools of though...

March 13, 2018

Typically at the outset of any project where there is a need to do significant requirements gathering, a series of discovery meetings are held between the client and the project team. Different organizations have different ways of conducting these me...

March 5, 2018

Will They Grow Into the Role?

Often times when a team member is struggling it is because they are new to the role or even the organization. Their inexperience is something that should not be hidden from the customer (if at all possible) but absolutely...

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Translating Requirements to Work Packages

September 18, 2017

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