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My Dream PMO Technical Footprint – Part 2

October 9, 2019

 

In my last post I started espousing about what my dream technical footprint would be for various aspects of project delivery, touching on timesheet and financials, schedule management as well as reporting. This week is part 2 of my dream technical footprint where I’ll talk to what my winner is for communication and collaboration as well as document and file management.

 

Communications and Collaboration – Microsoft Teams 

Teams is still finding a foothold in the industry but it is a rapidly growing product in terms of user adoption. I will be the first to admit that Microsoft has a lot of kinks to work out with this product but in my opinion, the foundational pieces are there. In terms of team collaboration this tool has it all – chat/IM, conversation threads, voice calling, screen-sharing, Outlook calendar integration and probably the most important – out-of-the-box support for many enterprise systems for seamless integration (both Microsoft and otherwise). Microsoft has already announced that Skype for Business will be eventually replaced with Teams and why not – Teams is doing everything that you use SFB for now (albeit a little clunky in some areas). You can set up internal and external (i.e. client-facing) teams to interact with your customers in near real-time (something your customers will absolutely love) and easily track a record of those conversations without needing to archive hundreds of emails. The one caution I would give about using Microsoft Teams is that organizations need to have a governance plan as part of the rollout as the usage and growth of Teams in an organization can become unwieldly if not checked. Aside from that – happy Team-ing!

 

Document Management – SharePoint

Readers of other posts of mine will find this to be no surprise but there is still no better alternative in the market for document management than SharePoint. SharePoint at it’s very core is an online collaboration tool and works well with Teams (in fact it’s one of the foundational components of Teams). SharePoint does a masterful job of supporting online collaboration between physically disparate groups. For example, if you are working on preparing a requirements document needing team and client input, you can have multiple people making edits and comments to the document and see those changes in real time. Combined with the strong out-of-the-box versioning capabilities of SharePoint it makes for a rock-solid project document repository. While there are still a number of organizations still using on-premise SharePoint, SharePoint online also provides the stability of having your documents stored in the cloud where backups, disaster-recovery and proper security are all managed by Microsoft without needing to rely on in-house IT expertise. 

 

So there you have it folks, my dream-team of technical systems to support a project delivery team. 


 

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