Acceptance criteria should be in every contract you put out. Why? Well it described what you and your customer accept as the definition...

Statements of work are the industry standard contracting vehicle to describe the services that will be provided by a vendor to a...

So you’ve gotten your project all the way through design, development and acceptance testing and are now ready to take it live. To do...

Whether you run a small business or work for yourself as a freelancer, managing your day-to-day tasks can take a lot of time. There’s so...

As part of my ongoing series of professional services automation (PSA) tools review, I’d like to spend a little bit of time talking about...

SpiraTest by Inflectra is a great testing and requirements management tool. It can really help set your methodology apart from the others...

So often in COTS (commercial off the shelf) solution implementations we see customers and vendors at odds with fulfillment of...

I’ve posted in the past about how Smartsheet provides good dashboarding capabilities. Today I’m going to dive a little deeper in how to...

Statement of Work (SOW) reviews are something that should be done at the outset of every project. Unfortunately, we don’t see enough of...

Statements of Work (SOW) are the typical contracting vehicle in a services-based industry. I’ve spent a good portion of my career either...

MS Project is one of the premier tools out there for developing and managing project schedules. It is incredibly feature-rich and today I...

With most workers who can work from home it seems that there is an increased factor of constant task switching. Being ‘accessible’ to...

Part of almost every sales presentation for your COTS or custom product will involve some manner of showing off how you plan to deliver...

We’ve all been there before – you need to call a meeting but aren’t sure where to draw the line at invitees. This post will focus on the...

One of the most important jobs of a PMO is to provide guidance to the team of project managers in the organization. The PMO will (should)...

Today I’d like to provide a review of one of the PSA (professional services automation) tools out there gaining some popularity in the...

Suppose you’ve had the opportunity to travel to different places of the world, with various national cultures. In that case, you might...

I’ve used a multitude of PSA (professional services automation) tools over the span of my career and feel compelled to give a review of...

It’s been said many times that multi-tasking is simply not possible – our brains are not wired that way, which is true. We cannot...

Your project management office (PMO) is not going to be very effective if you do not get organizational and executive buy in to what you...